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Awards selection and process: This Research Report results from internal auditing by Observer Dawn on all sectors/Industries to understand existing strengths and future prospectus of different companies within a specific region. To create a reliable testing mechanism and find industry leaders, the Jury has adopted a multi-level rating structure of the company/organisation/institution Groups on ten parameters. Companies or Groups are shortlisted through nominations/recommendations. The Jury perceives and appraises companies on ten categories on a scale of 0 to 10. Where ‘0’ is for the worst and ‘10’ is for excellent. The outcome is only for theoretical use and should not be quoted, circulated or published for commercial gain or to criticise any company.
UNDERSTANDING DIFFERENT CATEGORIES
Brand Value: A premium that adds to a brand from prospective buyers willing to pay extra for it. Brand value enhances the significance of the product and makes it a preferred choice compared to other options. The brand should be easily recognisable. It’s like the additional money a customer is willing to pay to buy designer clothing; few companies, even though their smaller share in the market, are better known than their counterparts with a more significant stake.
Delivery Ratings: Past performance and capacity to deliver products/products in future; some realty groups have been operating for more than 3-4 decades and have mixed performance records, whereas new players have only one or two completed products, or some of them have yet to perform. The ability of the company to adopt an appropriate mechanism to undertake production/construction work and complete it in a reasonable time is the criteria.
Investment-Friendly: Companies are rated on their ability to conceive investment-friendly products. Some new players designed exceptionally investor-friendly products, giving their buyers and investors huge profits. Investor-friendly companies draft a policy and act to accommodate investors to book their profits. In contrast, some companies create hurdles and try to share investors’ profits by imposing different conditions.
Quality Ratings: Quality is not about designing high-end products; the quality process is integrated into the development of the product and is customer focussed. The crucial aim is customer satisfaction by providing the highest quality of service. The approach is in the direction of finding and using; appropriate, cost-effective time techniques.
Design Ratings: Designing is a crucial part of product/Product; it connects us with the past and represents an excellent legacy for the future.
Customer-Friendly: Groups that keep one eye on profit and another look at how best to serve their customers; Customer-Friendly Companies understand that part of their market share and business promotion is listening to the customer and acting upon their needs.
After-sale: After-sales support encompasses a wide selection of services that cater to customers. It should be designed to assist a customer from the sale and afterwards, which could generate repeat customers, develop brand loyalty among customers and ensure customer satisfaction.
Growth Potential: Potential growth is the company’s estimated growth (in %) on parameters like sales, promotion, marketing efforts and others.
Corporate Image: A corporate image is the general public’s perception of a particular business. It is a generally accepted image of what a company stands for. The company does not solely create a corporation’s image. Other contributors to a company’s image could include news media, journalists, NGOs etc. it is the public perception of the firm rather than a reflection of its actual state or position. Unlike corporate identity, it is fluid and can change overnight from positive to negative to neutral.
Market Leadership: Broadly speaking, a market leader can shape how a market evolves and behaves and uses that power to its advantage. Most businesses depend on local factors for their demand and supply; few smaller players have done a remarkable job creating a specific market segment. In other words, it could understand as market leadership is the position of a company with the advantageous market position or highest profitability in a specific market.
DISCLAIMER:
- This rating is for academic purposes only and should not be considered for any investment or business decision. The Jury’s conclusion is based on available information from various sources and their feedback. Though the Jury is a group of learned professionals who have in-depth knowledge of the industry, their observations may not be 100% accurate.
- Rating points were awarded for each category separately. To prepare the list jury added/deducted some points in the apt category, which might affect 1-2% of overall rating points. Example: where two firms were sharing a similar number of overall rating points; with the majority jury decision, one of the companies is given grace points, or points deducted whatsoever was suitable to create a visible difference in their overall ratings. Realty firms do share ranks in different categories, but in overall ratings, they follow one after another.
- The Jury does not deny the possibility of overlooking specific details and information essential to preparing the list. But the given grades are the best available information and are understood to be 90% accurate.