At Northbridge Learning Studio, James Whitmore is interested in what happens after a learning session ends. His approach connects a clear purpose with practice, reflection and a manageable next action.
Illustrative written Q&A. These fictional answers demonstrate a format; this is not a real or recorded interview.
What problem does your learning studio focus on?
There is a gap between understanding an idea during a session and using it on a busy working day. We begin with a recognisable task: a conversation someone needs to have, a decision they need to make or a process they want to understand. That gives the learning a purpose. A short activity with time to practise can be more useful than adding another slide to a presentation.
How do you decide what to improve?
We start with a clear learning goal and pay attention to where people become uncertain. I am interested in which instruction needed explaining again, which example felt relevant and what someone feels ready to try next. Feedback is more helpful when it points to a decision we can act on. It also reminds us to question the design of an activity before assuming that a participant simply needs more information.
What does the next chapter look like?
I want to make it easier for practice to continue beyond the session. Thoughtful facilitator notes, a useful follow-up exercise and space for reflection are part of that direction. The next action should be small enough to fit into real work. For me, learning design is about giving people a clear starting point and a reason to return to what they have learned.